Transfer service to another provider

This action allows you to request for a transfer of your current service from one provider to another one for corporate accounts.

  1. Click Actions beside the service you want to transfer.
  2. Select Transfer to another provider.
  3. Read the instructions and click Continue.
  4. Review the Identification information.
  5. If applicable, update the Shipping Information.
  6. Click + under Cost Center and select the cost center where the service will be charged.
  7. Click Next.
  8. Select the Service Type.
  9. Select the Asset.
  10. Select the New Provider.
  11. Click Next.
  12. Select a Plan and Extra Options.
  13. Click Next.
  14. If applicable, select Accessories.
  15. Click Next.
  16. Enter a Due Date.
  17. Enter any Special Instructions (optional).
  18. Click Next.

  19. Confirm and click Submit to complete the transfer.

Select an Approver

Your build of Cimpl may be configured to allow you to select an approver or multiple approvers for self-service actions.

  1. Click on + Approver. A list of users who can serve as approval authorities opens.
  2. Click on the name of the person who you want to select as an approver. Your selection appears in the self-service form.
  3. Repeat the approver selection step for as many approvers as is required.
  4. Once you have selected all the approvers needed, click Confirm. A summary page for the request opens.